Privacy and legal

Tynemouth RNLI takes the privacy of its supporters very seriously and is committed to protecting your privacy online.

This Policy explains the privacy and the data protection practices that apply only to this website.

In this Policy any references to ‘we’ or ‘us’ are to the Tynemouth Branch of the RNLI and not to the RNLI.

Our aim is to safeguard our users' privacy while providing a valuable service. Collecting certain information is necessary if we are to satisfy the expectations and requirements of our users, e.g. by improving this website. We appreciate that you do not want any information we collect used improperly and here we explain how we collect information, what we do with it and what controls you have.

What information do we collect?

We only collect one kind of information about our users:

Non-personal information such as IP address (the location of the computer on the internet), pages accessed and files downloaded. This helps us to determine how many individuals use our sites, how many people visit on a regular basis, which pages are most popular and which pages are least popular. This information doesn't tell us anything about who you are or where you live, it simply allows us to monitor and improve our service.

How is the information used?

We will use the information which is provided to us by the website hosting provider to:

Improve the website, eg by changing the content and/or layout of our pages.

Prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf

In aggregate (and therefore anonymously) to profile your use of the website and carry out research on our users' demographics, interests and behaviour to help us gain a better understanding of how our users navigate and use the website, and to enable us to improve our service to you.

We may disclose aggregate statistics about our site visitors, in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.

Links

Our site contain links to other sites. We cannot be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We recommend that you check the policy of each site you visit.

In addition, if you linked to our website from a third party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.

Security

The RNLI places a great importance on the security of all personally identifiable information associated with our supporters, customers and users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.

Use of cookies

In simple terms a cookie is a small piece of information sent from some websites to computers to help to identify individual users quickly. This website does not use cookies.

Changes

We may make changes to this Policy from time to time. If we change our Privacy Policy we will post the changes on this page.

Your acceptance of this Policy

By using our site you consent to the collection and use of information by Tynemouth RNLI in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our site.

Your rights

If you have any questions relating to this Privacy Policy please contact Adrian Don at Tynemouth RNLI, East Fish Quay, North Shields, Tyne & Wear, NE30 1JA. Tel: 0191 257 0913.